How Do I ...? Workers Employers Request a copy of my claim file? (48k, pdf) Update my home address? Correct my personal information? File a privacy complaint? Change my bank information for automatic deposit? Obtain a copy of a claim file of one of my workers? Update my business address? Health Care Practitioners Public Complete the Functional Abilities Form? (239k, pdf) Request Hospital Information? Request Government Documents? Request a copy of my claim file? Update my home address? You need to contact the claims adjudicator who handles your files. If you do not know who this is, you can use the office locator to be directed to the correct office handling your claim or call the main WSIB office at: 416-344-1000 Ontario Toll free: 1-800-387-0750 Toll free: 1-800-387-5540 Correct my personal information? You need to contact the claims adjudicator who handles your files. If you do not know who this is, you can use the office locator to be directed to the correct office handling your claim or call the main WSIB office at: 416-344-1000 Ontario Toll free: 1-800-387-0750 Toll free: 1-800-387-5540 File a privacy complaint? You should contact the WSIB Privacy Office at 416-344-5323 or 1-800-387-5540 ext. 5323 Change my bank information for automatic deposit? You need to contact the claims adjudicator who handles your files. If you do not know who this is, you can use the office locator to be directed to the correct office handling your claim or call the main WSIB office at: 416-344-1000 Ontario Toll free: 1-800-387-0750 Toll free: 1-800-387-5540 Obtain a copy of a claim file of one of my employees? You need to talk to an account manager for this information. If you do not know who this is, you can use the office locator to be directed to the correct office handling your claim or call the main WSIB office at: 416-344-1000 Ontario Toll free: 1-800-387-0750 Toll free: 1-800-387-5540 For more information about privacy and obtaining claim files, please refer to the following policies from the Operational Policy Manual: Disclosure of Claim File Information – General Disclosure of Claim File Information to Worker or Employer Representatives Disclosure of Claim File Information (Issue in Dispute) Update my business address? There are two ways to do this. Through ServiceOntario, Schedule 1 employers can now submit changes to the WSIB for: Three types of Business Addresses (Account General Mailing, Payroll Records and Organization) Two types of business names (Legal and Trade) Contact Information (Business telephone and/or fax numbers) The WSIB and ServiceOntario have taken every step to ensure that any online business transaction is safe, secure, and upholds your right to privacy. Learn more and access ServiceOntario. You can to talk to an account manager to change this information. If you do not know who this is, you can use the office locator to be directed to the correct office handling your account or call the main WSIB office at: 416-344-1000 Ontario Toll free: 1-800-387-0750 Toll free: 1-800-387-5540