WSIB Policy Questions Do you have a policy question? You may find the answer in the Operational Policy Manual or the Employer Classification Manual (ECM) Can't find the answer? Call or e-mail the policy branch that deals with the area related to your question. Please note: our staff in the policy branches are not decision-makers nor do they have access to worker claim files or employer account information. For questions specific to claim files, contact your claims adjudicator. For employer account information, contact your CSR or Account Manager. Use our handy Office locator for contact information. Benefits Policy develops policies that deal with issues such as claims entitlement, payment of benefits, health care benefits, and return to work. Telephone: 416-344-4330 Toll-free: 1-800-387-5540, ext. 4330 E-mail: bpb@wsib.on.ca Medical and Occupational Disease Policy (MODP) provides scientific, medical, and technical support on issues related to occupational diseases. Telephone: 416-344-4365 Toll-free: 1-800-387-5540, ext. 4365 E-mail: modpb@wsib.on.ca Revenue Policy deals with who's covered and what classifications (premium rate group) your business is in. Telephone: 416-344-4150 Toll-free: 1-800-387-5540, ext. 4150 E-mail: rpb@wsib.on.ca TTY: 1-800-387-0050