Labour Market Re-entry FAQ 1. What is an LMR assessment? A: An LMR assessment looks at your worker's work experience, skills, academic and physical abilities, and pre-injury income to determine what jobs are suitable for him or her. Based on the results of the assessment, the worker and their LMR service provider may develop a LMR plan. 2. What is the worker's role in an LMR assessment? A: The assessment may include interviews, and evaluations of the worker's job skills and physical and academic abilities. It may also include work assessments and possible testing to identify suitable work options. Suitable work is work that is safe restores your pre-injury earnings as closely as possible your abilities allow you have skills for We encourage the worker to actively participate with their service provider in the assessment which develops the LMR plan. 3. What is an LMR service provider? A: LMR service providers are companies, under contract with the WSIB, that provide vocational rehabilitation services designed to help workers develop job skills or obtain new ones for returning to suitable work. 4. What is an LMR plan? A: An LMR plan is a step-by-step action plan that helps prepare a worker to find suitable work. The goal of the LMR plan is to make sure the worker has the skills, knowledge, and abilities to get back into the workforce. Your worker's adjudicator will arrange for the LMR service provider to set the plan in place. We pay all related costs approved in the LMR Plan. A plan may include programs such as: Job Search Techniques training English as a Second Language training Skills training Academic upgrading 5. What does the adjudicator consider before approving the LMR plan? A: The adjudicator looks at: How the plan will help the worker to return to work Whether the worker has the ability to complete the activities proposed, both physically and academically Whether the plan brings the worker as close to pre-accident earnings as possible The cost effectiveness of the plan Anytime before or during the LMR plan, you may offer your worker suitable work. 6. What if I still think there is a return to work opportunity with my injured worker. What can I do? A: If at any point along the way you think there is work available for your injured worker, contact your account manager or customer service representative to discuss this. 7. What happens after the LMR plan is approved? A: Once we approve the LMR plan, we will send the worker a letter outlining details of the plan and the WSIB's expectations while they are in the program. You will receive a copy of this letter. 8. Who pays the worker's benefits while they're in an LMR plan? A: While the worker fully participates in the plan, their adjudicator will continue to pay their wage replacement benefits. 9. What if the worker has questions about an LMR plan or benefits, or if something affects the worker's participation in LMR? A: If the worker has any questions or if something changes that might affect the worker's participation in the LMR plan, the worker should contact his/her adjudicator, nurse case manager or LMR service provider as soon as possible. 10. Who pays the worker's approved expenses while participating in an LMR program? A: The worker's LMR service provider pays all expenses relating to the LMR plan once the adjudicator has approved the expenses. All anticipated expenses or costs paid by the WSIB are set out in the LMR plan. 11. What are the worker's Labour Market Re-entry responsibilities? A: The worker will need to fully participate in the programs and assessments that are arranged. Participation means: keeping in touch with the WSIB and any LMR service providers who are involved informing the WSIB and the LMR service provider of any changes that affect their participation keeping appointments meeting deadlines and target dates outlined in the plan regularly attending any training sessions doing everything they can to make sure that their program is successful. While the worker participates in all aspects of the plan, they will continue to receive wage replacement benefits. 12. What if the worker's condition gets worse while in a Labour Market Re-entry assessment or plan? A. If the worker's condition worsens, they must contact either their adjudicator or nurse case manager, as well as their LMR service provider. We will do everything we can to accommodate the worker and keep their LMR Plan on track. This may involve changing or revising some of their activities. Each case is reviewed individually. 13. What happens once a worker has completed their Labour Market Re-entry plan? What help will they get in finding a job? A: We cannot guarantee an actual job at the end of a worker's LMR plan. As part of the LMR plan, the worker receives training in job search techniques, interviewing skills, and developing a résumé. Once the plan ends, their adjudicator reviews their entitlement to wage replacement benefits. For more information For more information about LMR, please contact your account manager or customer service representative.